Returns & Exchanges
At Timeless Skin Care, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging to ensure they are protected during transit and include your order details inside.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing